FL18

Don’t take it so personal. I never said I was the guru of area rugs or anything. I bring the rugs in because I have a spare bedroom to clean them in. If using the apholstery mate, you’re already cleaning with our low mositure system and the carpet will dry fast and not shrink. Another way to dry it quicker is to use the rapid air fan. “You guys” meant any one in general. If you guys have a method that works, stick with it by all means; just bear in mind the risk of damage. You can out source your area rug cleaning but you are losing a big pay check to someone else. Here’s how I clean area rugs. I know using the upholstery mate can be labor intisive but the results and the payment are well worth it. I’m sure that brain storming can result in some effective alternatives but I go back to our procedures manual. It has served me well.

1. Depending on type of rug, we make a decision to bring it in or not. Example: If the rug is a “wal-mart” usually made of all synthetic fibers, then we will clean with usual power spray and bonnet method. These rugs will typically clean up very easily and there is no reason to bring them in or then your just ripping people off. I also tell the customer that some of these rugs can be front load machined washed (with no rubber backing), which is usually on the tag. If no tag, then we test a spot and clean if all is well.

Example 2: If it is an oriental rug, usually made of wool or olefin then we will most likely bring it in. If no tag, then we test a spot on this one also and take a big wiff; it will smell like a wet dog.

3. Now that I have determined that the rug is and oriental rug made of wool or olefin then we give the customer a price range which goes like this:

Small oriental rugs: Minimum of $65 up to $95 depending on how heavily soiled and stained.

Medium Size oriental rugs: Minimum of $95 up to $125

Large Oriental rugs: Minimum of $125 up to $155

X-Large Rugs: Minimum of $155 up to $185

These prices are actually cheap compared to most in my area.

4. They know the price and have accepted it and now we give a time frame. We will offer next day delivery ( if possible) or set up delivery time at their convience.

5. We lay the carpet out, vacuum the bottom and the top. Then if there are pet stains we will work on that first or any other heavy stain. After stains have been extracted then we clean and extract the rest. The average time it takes is between one to two hours. Then we will dry with your everyday household cieling fan and air con or we use the rapid air fan. The rugs will dry in an hour or less.

6. We take the rug back to customer, present finished product and bill, offer a coupon for the next cleaning.

Hope this helps. Hope all is well. Let me know how things are going.

God Bless,

Mike Nowlin

I never will turn down a job either but I have no reserve on telling them about leaving pet stains for months and then expecting a miracle. We do charge accordingly and I have always been succesful with pet stains. They never want to believe that fluffy pees in more than one spot. I bust out the black light and show them otherwise. Not a personal vandetta against the fluffys of the world, but denial is strong with these “Over loving dog lovers”. I have 3 myself so you know I don’t have a problem with pets but the doggy door has definitely paid for itself.

Mike

You sound frustrated Devlin. I don’t blame you. I tell people strait up–if you want the smell to go away, get rid of the dog or train the darn thing.
Hang in there dude.

Mike

What are you guys talking about?

Mike

Corporate sent me some commercials with new logos and all. They look like they are made for national tv and look great. We have been in contact with local tv stations and to my surprise it is actually prett cheap.

Mike

sounds great, look forward to it. 5-6 calls per week is a great start bro. Trust me. You ahead of the game.

Mike