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Viewing 15 posts - 1 through 15 (of 16 total)
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  • in reply to: Eliminating UM Smell? #154212
    UT18
    Participant

    I would unclamp the hose to the refuse tank also and soak it in some bleach and water then air dry along with soaking the tank overnight w/bleach and water. Make sure you rinse the bleach out well. We flush the small hose and all other hoses at least once a week and rinse the tank thoroughly each day and let it air dry. Nothing worse than firing up the uph mate and smelling up someones home. Hope this helps.

    in reply to: Clean but not sure?… #154128
    UT18
    Participant

    Always use FAE and they’ll see some spots break up and disappear before you start buffing. Then after scrubbing with a pad use a finishing towel. Show them the towel after the 1st pass and they most likely won’t question our cleaning process again. Best of Luck.

    in reply to: Merry Christmas to all #154003
    UT18
    Participant

    Merry Christmas to you too Denis. We know it’ll be a white one for sure. Hope things are well in the North Country. Happy New Year!

    in reply to: Cold Weather #150948
    UT18
    Participant

    Baden, I can only imagine the cold there. For many years here in NH I brought everything into my basement each night, i.e. all sprayers, uph unit and all chemicals and hoses. I have lost some pumps overnight accidentally when the temp dipped below normal in September. Expensive lesson. Thankfully, I never had the buffer freeze on me. I now live in a home with a heated garage so don’t have to haul it all in. If you are spending $200/month on heating with space heaters you may want to look into a wall mounted gas heater if you have a garage. Ours is energy efficient and I can keep it just above freezing and after 8 years so far so good. Denis live even farther North in NH so I’m sure he’s gotten a good amount of snow already. We’ve had a covering but not much more yet. We welcome it here for the NH economy! Best Wishes for success this winter.

    in reply to: fuel prices #146296
    UT18
    Participant

    Tim
    $3.49/gal. is very high, I would write or e-mail the govenor every day! We are paying $3.03/GAL right now which is almost $90/tank. We don’t have a choice but to relay the costs to our customers. Dave in PA, I will slow down but with the air conditioning on to cool down between jobs in this heat! I spent 14 years with no A/C and with the new van I must bring it on! Best wishes and good luck to you all!

    Anna

    in reply to: oil spots #149335
    UT18
    Participant

    Good to know Brian, I’ll have to try the portable extract on the large spills.

    in reply to: oil spots #149333
    UT18
    Participant

    Gary,
    First ask if the customer has tried to clean it themselves (of course they may not admit it). Then take a clean cloth and dab with the dry solvent to get an idea if it’s going to budge. If nothing, I would leave it alone. If it does then great. If you have a large spot, you can squirt the dry solvent directly on but be ready to flush using the uph. mate. I do several car dealerships that track grease and oil from the service dept and we go around and spot clean the grease spots with solvent using a cloth, then apply FAE and buff with good results. I have found that the solvent doesn’t leave an oily residue like TGP, etc. and gets most oil and grease stains out. If the spot is large or there’s a concrete slab underneath the carpet it may come back but it will most likely be much smaller and may need 1 more extraction. The dry solvent has worked well for me with tar and grease, it is one of the Heaven’s Best lifesavers. Also make sure you work these extras into you original pricing. Good Luck.

    in reply to: Berber #149350
    UT18
    Participant

    I always vacuum very well and definitely use Fast Acting Enzyme and let it dwell for 5 minutes or so. If it is white, off-white or heavily soiled then I always add Citrus Boost to the CLF in the sprayer and I’ve had great results.

    in reply to: Upholstery #149065
    UT18
    Participant

    Mike,
    Mud Season is the time just after all of our snow melts and our yards and dirt roads turn to mush. Usually Late March, Early April. Mud gets tracked into homes by the kids, dogs, cats, etc. and depending on where you live is unavoidable. Next week it is supposed to warm up in the 50s, Here it comes!

    in reply to: Upholstery #149063
    UT18
    Participant

    I came home from the seminar and printed up the extras sheet also and have gotten a few unexpected pieces of upholstery and protectant sales. It was a very good idea. Here in NH many people tend to want to wait until after Mud Season to clean the carpets and that could be April or June. So this time of year I do push the upholstery cleaning because it’ll stay clean through mud season and people don’t mind spending the money on it. I’m not sure if you’re familiar with Mud Season in TX or NC. When it’s all over they call us to clean up and then we’re very busy for the rest of the year!

    in reply to: Spinning your wheels? #149173
    UT18
    Participant

    Good tip Loren, I’ve spun my way out of a few driveways. A few years back I got a bit fed up when I arrived at a home after 10″ of snow to find the walk hadn’t been cleared or the driveway. We lugged everything in through it, cleaned, and lugged it all out through it. Lesson learned. Now I always ask customers to clear the walk as best they can. Of course if they are seniors we are willing to do this for them but there’s no reason the younger ones can’t. I think the customers need a reminder sometimes and most are very good. We shovel enough snow as it is we shouldn’t have to do it at our jobs. Now lets Think Spring, it was 0 this morning!!! I’m sure Denis in Conway,NH is thinking this is Balmy.

    Anna

    in reply to: opions for new vans #148778
    UT18
    Participant

    Hi Denis,

    We are planning a meeting with SAR in Nashua beforehand as it is closest but if we’re not satisfied we may go up to Concord. We’ll let you know how it works out. I’m glad you are enjoying your van and hope business is growing for you. We have enjoyed it here in So. NH for 14 yrs now and plan on having a great year this year. This is the coldest time of year but this soon shall pass.
    Best Wishes from the South, NH that is. We missed you in Las Vegas.
    Anna

    in reply to: opions for new vans #148776
    UT18
    Participant

    Thank you for all of your input. We’ve measured everything and the van will fit in the garage, thank goodness!! So the order went in today. I must confess that after many years of lugging the equipment in during winter we built a new heated garage which is a blessing. We’re not as cold as AK but recently it has been so cold that I bring everything into the house I’m working in if its more than an hour or so this way I don’t have any surprises. Live and learn. Now I have the new van to look forward to in the Spring!

    in reply to: opions for new vans #148772
    UT18
    Participant

    We have been working with Steve in Rexburg this week choosing options for our new van and hope to get the order in today or tomorrow. Yeah!! I am able to park my Ford van in the garage now but have always had a slider on the side. I don’t believe the slider is an option on the HB van package. I did get a look at the van in Las Vegas but didn’t see how far the doors open up on the side, can someone comment on this? We agree that it’s hard to find a better deal anywhere. Thanks Cody, we are looking forward to the transition and a great year to come.

    in reply to: Have Fun!!! #148576
    UT18
    Participant

    Sorry to hear you won’t be in Las Vegas, Dave and I were looking forward to meeting you. We are happy to leave this cold weather for a few days. Good Luck to you and your family at the tournament and best wishes for a prosperous New Year in the North Country.

    Anna & Dave Roemer

Viewing 15 posts - 1 through 15 (of 16 total)