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I’ve known this manager for a couple of years now and shes never once said anything about our uniforms, but thanks for the compliment. Watch out world cause here I come – HB style! 8)
Day two with a new shirt, and I received another compliment from an apartment manager. She said ” Is that a new shirt? It looks pretty snazzy.” Proof that the shirts are working.
I have an operator who for the last 2 years really hasn’t done squat. Late on his payments not answering his phone etc. I put a lot of pressure on him to get going and operate correctly or he would lose his franchise. He starting to come around, this month he going to do around $5000 ( I think).
Congrats on stepping up to play with the Big Dogs. You’re gonna love that van and wonder how you ever lived without it.
Thats awsome! I think we are all going to start experiencing that good fortune. Corporate might want to start selling us operators extra large money clips!!!( with the new logo on them of course) 😀
The new site is for our customers and for potential franchisees-it’s just that the site is not complete. I myself am not completely happy with the site but I did speak with Cody today and there are changes occurring. It’s still a work in progress. Keep your fingures crossed and hope for the best.
I personally think that Residential should come before commercial. I also agree tile and grout should be together.
We will all be uniform after the changes are complete. The bottom line is we own our franchises and we are all able to make our own decisions on what we will and wont offer. I do think that if you don’t offer a service you should know some one who does, that way you can fully serve your customers. Service is key!
I agree with Jeremy. Wait for the new site. It will attract more customers than our current one does. Barry is right as well, if you have the budget, time and energy to do all that he detailed.
could it be that whatever it is might be wicking up from below and then sinking back below as it dries? I’ve seen that before. Sounds tricky.
Jeff,
I agree that every franchise should know how to do minor carpet repair because we are a carpet cleaning franchise. We should all be doing upholstery cleaning as well. I do , however, feel that it should be up to the operators as to what extra services we provide, ie. wood floor, tile & grout. I understand the “Subway” way of thinking, and one way to provide that same service may be to sub out (no pun intended)services if it’s something a certain franchise doesn’t offer. I think the real focus should be on the new look of our franchises and getting all of our franchises to become uniform in our appearance as well as our advertising.Dennis,
Thanks for the backing on my statement. I had a hard time reading through all of your questions due to the fact that my eyes were pouring water from laughing so hard.Hey Ron,
try wearing long sleeves in 100 degree weather(I’ve got tattoos). I’m more interested in being able to wear dickies type shorts.I usually run 2 oz. of citrus boost in my normal mix( 1.5 cup 101, .5 cup deo.). For dirtier jobs I’ll pre treat with fast acting enzyme or add 4-6 oz. of citrus boost. Everyone need to think back to the four components of cleaning. Chemical, Time, Agitation, Heat. Obviously, heat is the weak link with our cleaning process. Try using hot water in your jugs at the beginning of the day. Also consider not rushing your jobs and think “Dwell Time”. Letting the products dwell (not dry out) will shorten your agitation time. Trying to over agitate the fibers will only damage them. An even balace of the four components will clean far better than excessive agitation.
