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Dear Property Manager/Owner:
Property owners and managers face many maintenance problems, but the one that can be the most difficult to solve consistently is carpet maintenance.
Tenants do not give your carpet the same care they would if it was their own, yet carpet is the one feature that quickly reflects the level of care the building receives.
Carpet represents a major investment, and the replacement cost factor is significant. Proper carpet care is essential to protect your investment and to enhance the beauty and prolong the life of the carpet.
More and more tenants are chemical sensitive and have allergies. The chemicals used by most cleaners contain solvents, acids, and leave the carpets soaked to the padding for hours.
Heaven’s Best can take this one worry and hassle away from you.
We use a low moisture cleaning process that cleans the fibers from every angle down to the nap, and uses only the necessary amount of moisture, leaving the carpets dry in one hour.
We use a water based, citrus cleaning solution. It is safe for people with allergies, chemical sensitivities, babies, and pets. This makes an attractive leasing feature for your units.
We don’t use any loud equipment. Our machines are powered by electricity, and are whisper quiet. There is no noise at any time to disturb sleeping babies, or 2nd and 3rd shift workers.
If we arrive to clean a unit, you can show that unit to prospective tenants an hour after we have conpleted our work, and be walking on completely dry and clean carpet.
Our process requires no extensive set up or breakdown of hoses and machinery. We can respond quickly to your needs, and turn a quick move out into a quick move in.
We are fair in our prices. As we know many carpet cleaning companies are “splash & dash” carpet soakers, creating more problems than they solve. We promise to leave you problem free.
.Neil King
Owner
Heaven’s Best Carpet CleaningI don’t think our products have sticky residue either, but there definitely is residue, and after a carpet I clean is dry the fibers are a bit stiff. This leads me to think that 101 is some sort of encapsulation product. This would also explain why carpets stay clean for such a long time after our process is used. I have had a few people ask me what happens to the residue, and I haven’t had an answer for them because I don’t know. If 101 is an encap product then the answer is simple- it is pulled up when the customer vacuums.
I’m not trying to pry into the ingredients, or uncover some trade secret, but it would be good to have an answer for my customers.
Here’s a quick rundown, Mike-
Encapsulating cleaning chemicals have crystalline polymers in addition to detergents. After the detergents have attracted and surrounded the greasy soil, the polymers “encapsulate” both the detergent and soil. As this encapsulated soil dries, it crystallizes into a dry (not sticky) residue. For years, this technology has been used in low moisture cleaning methods where the residue is purposely left in the carpet and is vacuumed away. Many carpet cleaners consider the term “encapsulation” to be synonymous with the low moisture cleaning method.
@EVAN LEISERSOHN wrote:
in the upcoming weeks i’m gonna make a posting on here giving tips to everyone on how to be successful on craigs list.
That would be great. Thanks, Evan. I was browsing craigs list a bit yesterday after I read about your success using it.
If it were me….
Flush and extract with pet enzyme and water claw, followed by fast acting enzyme with the dirt napper, then finishing with 101 and a woven turf pad or finishing towel. Make sure to let the FAE dwell for 10-15 minutes before buffing.
Welcome, Evan.
In regards to your BNI situation, many towns have more than one group. I would see if there is another one you can visit. If the chem dry guy has been in that group for a while he is probably getting referrals for carpet cleaning through it because the members know he does that too.
As far as BNI in general, it has been the only form of paid promotion/advertising I have done that has worked well for me, and I have tried just about everything. I highly recommend it.
Hey, Ed. Good to hear from you.
Go to photobucket.com and upload the pictures, then paste the image tag link and they will show up in the post. If you need help, or if you want me to put them up for you, then feel free to email me.
I agree. Many of the products offered in the online store don’t have pics, and it would be nice if they did.
I fixed a couple of my customers air conditioners this summer lol.
I don’t offer anything outside of the HB services, although I would like a big extractor for flood/water damage work. It would also help to pre-extract some of the nasty jobs such as restaurants ect.
Thanks for the response, Mike.
I was also wondering about the PH being higher. While I have heard it can be bad, I don’t know why. I did keep a close eye on the heat issue, and there were no problems with it.
As far as the absorption issue, this has been a concern of mine for a couple of months now. I find the synthetic bonnets to have a very poor absorption rate. If I clean a room with a green stripe bonnet the room looks good, but there is little soil in the bonnet. If I go back over it with a finishing towel it comes out filthy. I am now to the point of using finishing towels on just about everything I bonnet. On a cut pile carpet the bonnets work well at removing the spots, but the residual dirt is better removed by the towel- I would be curious to know your thoughts on this. On a berber I see no reason at all to use anything but finishing towels, since it’s a flat carpet. You are right though, I have to use a lot of them.
Due to the dry climate and current heat where I live, dry times are never an issue. Actually, they are usually about 30 minutes with regular cleaning, and still coming in under an hour if I add FAE, or any extra prespray to heavily soiled areas.
@Mike Nowlin wrote:
I just has one of our apartment complexes, with 150 apartments, ask if we do this. I didn’t say no, I just said it’s coming soon. We got it, as soon as I learn.
Mike
Mike, I had the exact same thing happen to me yesterday- 167 unit complex. They would prefer I do it because they like me, so the business is mine as soon as I learn. There is a local guy I refer all my repairs to that has offered to teach me for the purpose of commercial work he would rather not do.
