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  • in reply to: Mentoring among operators – What is appropriate gratitude? #156062
    pa22
    Participant

    Thanks. You are an inspiration. I’ll heed your thought process and get over it. Thank you.

    But … That was really rude self centered and thoughtless behavior on the part of the operator. My reason for the post was not to gain closure from the offending persons … But more to make the operators in OUR community embrace gratitude.

    Gratitude is the absolutely most important thing I bring to my life, my business, my eternal basis.

    Gratitude is infectious. pass it on ….

    -Annie

    in reply to: Restaurants #152951
    pa22
    Participant

    I won’t do restaurants. I reluctantly bid high on a Japanese tempura and sushi restaurant and they took me up on it. They had been open for a year and never had the carpets cleaned. I ended up with a van full of BLACK pads, 8 hours of effort and they tried to not pay me for the job.

    It was a miserable experience. Expensive too, I used a huge amount of FAE and other product and the pads are ruined. Never again.

    in reply to: Raising prices? #153076
    pa22
    Participant

    I charge .32 per square foot to clean carpets. I move dining chairs, coffee tables and minimally slide chairs and sofas back and forth at no charge to get at soiled areas. For bedrooms (with beds) I offer a 40 s.f. allowance with no furniture moving. I do vacuum and edge very thoroughly which seems to satisfy everyone.

    I encourage my customers to move as much furniture as they want to in advance of my arrival. This reduces the time I spend, manages the customer expectations and reduces my liability. If a customer wants all the furniture to be moved I have a $90.00 per hour labor charge 1 hour minimum. I never move china cabinets, entertainment centers, large plants or musical instruments.

    Stairs are $3.50 per step.

    Upholstery is $110 per hour.

    Leather is $150 per hour (mostly because of the product cost).

    Protector is .14 per square foot and each step counts as 6 square feet. I offer 15% discount if protector is applied to the entire job.

    Happy New Year!

    in reply to: Berber #149359
    pa22
    Participant

    What pad do you use with the dirt napper. For whatever reason, my area has an inordinate amount of Berber carpet. I have learned to use the dirt napper but am confused with which pad to use.

    in reply to: getting more work #149439
    pa22
    Participant

    I am convinced that Greg’s advise is sound. I make cold calls and ask to be a back-up. Give out a large spotter, give a small spotter to anyone who else I see. Follow-up in a few days, then in a few weeks, then every month on a continuous basis. It is a slow but productive process continually growing the business.

Viewing 5 posts - 1 through 5 (of 5 total)