NH07

We have used the red dye removal process on yellow pet stains that don’t budge with the pet enzyming process and usually get a 50-95% improvement at least half of the time–so it’s always worth a try! And yes, pet urine attaches itself to the primary dye of the carpet, so even when you get the urine out, regardless of what products have been used, there is a chance that the carpet may appear “bleached out” immediately after extraction. This is normal and most usually experienced with carpets that have a medium or darker colored shade to them, but can sometimes be seen on really light carpets too. We have experienced this first hand.
It’s a good thing to educate the customer about over the phone, before you actually come and enzyme the carpet, so they know what to possibly expect and so you don’t get blamed for the unexpected lightened area and a change of carpet color from a beautiful deep forest green or royal blue hue to bright yellow.