I don’t believe what I’m reading. Nationally would be awesome! The whole basis for the changes being made are to make Heaven’s Best the #1 franchise in the country in our field. It is so discouraging to read that most everybody wants things the same. Chem-Dry, Stanley Steemer, Servicemaster Clean, Sears, all are successfull, all have patches on their uniforms, all advertise nationally, and all are taken very seriously. The saying goes “you have to spend money to make money.” I believe that is 100% true. Let us all embrace the changes made and it will benefit everybody. CHANGE IS GOOD! 😀