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hbtest9Member
It actually came out pretty well. The customer had a hard time finding the two spots. It is a light colored carpet and now that the mustard stain is about 95% gone it is almost invisible unless you know where to look. The only thing is that the carpet fibers that were cleaned have lost some of their structural integrity and seem to be fairly frayed to me. The customer doesn’t see it that way at all though and even called me up to have me clean a few dining room chairs due to how impressed they were of the job that I did. The dining chairs cleaned up great, the carpet is cleaned beyond their expectations and we both go home winners. I guess that I’m still a little too critical of my own work. Maybe that’s a good thing as it may help me keep my edge. 8)
hbtest9MemberThanks Dave. I’m going to give John or Cody a call on Monday. I’m sure they’ve either run across the problem themselves or know of someone who has.
hbtest9MemberYou’re right. I just got done flipping back through the manual and it says that wood stain remover is an option. Thanks.
hbtest9MemberThanks guys. I wasn’t sure about it so I’m glad I asked. I just spoke with the customer a few hours ago and they said that they were having the original tile & grout guys correct that problem before I would clean the showers. Fortunately for me there is plenty of tile flooring that I’m still green lighted for at the property while I wait for the shower tile problem to be fixed. Later.
hbtest9MemberI used it on several spots where a dog urinated while it was on meds. The carpet was a very good quality, light-colored one. I read one of the posts that said that it would work so I gave it a try. The only bad thing was that once the hot steam hit the stain the whole room smelled of evaporating pee! Oh well, it wasn’t a pretty process, but the results were awesome. It worked absolutely fantastic. This is especially so because her last cleaner said that those stains were permanent. I think that in about 80% of the houses that I’ve done work in the previous cleaner said that certain stains were permanent that were not. I think that some of my local competition has become too comfortable and think they’ve got the territory in the bag. About 90% of the time the only thing that I did different was get down with a towel or my brush and apply very little elbow grease to the problem and voila! Oh, and the FAE is always used to break them down first. Ill never ever do a job without it! Well, if they keep doing work of the quality like I’ve been hearing then my business will only get easier and more plentiful! Maybe I should send them a thank you card. 😉 Anyways, I guess you get what you pay for.
hbtest9MemberI personally give away the 8oz. to all of my customers and for larger invoices I’ll give them the 32oz. bottle. It seems to be a much better way of advertising than simply leaving business cards although I leave several of them as well. I think that my customers are shocked when I appreciate them by giving them a bottle of spotter. They seem to have a perceived value worth way more than they cost me. It must be the shiny labeling. 8)
hbtest9MemberI’ve been thinking about that. I know that a lot of you have had great success with doing that. I’m going to give it a try.
hbtest9MemberI will try that. Thanks.
hbtest9MemberYou’re probably right about that one Ron. I think that I’m going to see if I can hook up with an acquaintance of mine that specializes in car detailing as a side business. That way we can refer customers to each other.
hbtest9MemberThanks. I appreciate the input as it’s pretty much the route I think I’ll be taking also. I’ve been giving the small ones away to anyone under $150 and the large ones to anyone over that. Now, all I need to do is fine tune my fabric protection pitch. Later.
hbtest9MemberYeah, they’re really abundant around here Dave. I would bet that it’s the same almost any where in Florida. I’m going to start researching the going rates in my territory. Later.
hbtest9MemberThanks Ron. I’m gonna nail down my pricing on these by this week and really start pursuing them. You’re absolutely right about the abundance of motorhomes and boats around here. There’s possibly a very good opportunity here.
hbtest9MemberThanks Mike. I haven’t actually had anyone ask me for automotive cleaning yet. I know of a guy who does nothing but that as a part-time business. I might get a hold of him and see if we can maybe share our customers and just direct business to each other that way. I could easily see myself getting into cleaning out RVs however. They are somewhat similar to homes and would definitely be much easier to get in and out of than a car. People that usually would want them cleaned probably either live in them full time so they want their homes taken care as if it were a house. Or they have more than enough disposable income to be able to afford their weekend toys on the side. Either way I believe that more people would be willing to spend a little more to take care of them than their cars. I know that they probably have their own unique set of problems, but I think that I may start to push it a little as a lot of my customers either own one or live right next to someone who does. I don’t want to stretch myself too thin, but at this early stage of my business I could definitely use the work.
hbtest9MemberThanks. I haven’t seen any other types, but was wondering if there were any others out there. I’ve read a lot of good things about the conferences. I can’t wait to be able to attend one myself.
hbtest9MemberDoes Overland primarily outsource hard surface cleaning or are they looking for carpet services as well? Thanks.
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