Good idea Adrian. Their facebook page is https://www.facebook.com/ShawIndustriesGroupInc. One thing though, I would be hesitant to post anything as Heaven’s Best (I didn’t, just said I was a carpet cleaner) as we don’t want Cody or Heaven’s Best in general to feel the reprecussions of anyone’s comments if they are too passionate with their feelings. Not saying you did, just throwing that out there. Also, if you read their warranty, it says you have to use an IICRC approved cleaner and cleaning method. Funny, bonnet is an IICRC approved cleaning method last time I checked.