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I have had this happen a few times. Clean the home and all is good. Get a call hour(s) later from customer frantic that there are bubbles/buckling all over carpet now. By the next day, all bubbles/buckles are gone. What gives? Now, I know that if carpet is already buckling, or even just a little loose, then it sometimes will be much more pronounced after cleaning. I understand that and can tell a customer that before I clean. The ones I don’t understand are when the carpet looks great, and then a couple hours later it is buckling all over, yet when I go back the next day to look at it it is completely fine. I have yet to find a correlation as to why this happens when it does (we cleaned and got carpet too wet, carpet was not wet enough and too much friction, type/style of carpet, age of carpet, etc.). Anyone able to shed light on this for me? If a customer calls, I usually tell them that this sometimes happpens, and if the buckles haven’t dissappeared in a day or two, to call me and we’ll come back out. Problem always (knock on wood) seems to fix itself.
The first time I saw this I called Cody and he said that for a while they used a clay backing. When it got damp the clay would expand and then as it dried back out it would shrink down again. Glad i am not a soak and suck guy!!
Dave,
This problem is usually caused because of a clay mixture in the backing material. The carpet will grow with very little moisture, but it will dry back out and lay down usually within a 24 hour period. These look real wild. I have had some that have grown to a 3 inch high ripple, but they always lay back down with time. The wetter you get the carpet the longer it will take to lay down properly.
Strange, but makes sense. Thanks for the info.
I have cleaned a bank with wool carpet and talk about buckleing!!!! Looks like a washboard road or rumble strips on the highway. Lays back down every time. Scared the heck out of me first time it happened.
This just happened to me. I was going to post and ask for some help, but found the information. Thanks for the help bulletin board… If it happens again at least I will be able to put the customer at ease.
First time this happened the customer warned me it would happen and not to worry that it would flatten back out. They were right. But now I know why.
I know, it’s great to have this information available to us. Try using the search feature when you are looking for answers.
I’ve had the carpet buckle on me a few times. In my experience, it was because the carpet needed to be stretched. Each time that it buckled, it was back to normal the next morning.
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