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I’m definitely not an accountant… but the answer to some of this depends on how your business is set up. You can be set up as either on a “cash” basis or an “accrual” basis. As I understand it, being on a cash basis (which is what most service businesses are on) means you count income when it is actually received. This means if I choose this method of accounting, then I clean for a client on account in November but he doesn’t actually pay til January – then it is not counted as income until January. If you are on an ‘accrual’ basis (which I don’t know why you would be), then it would be counted as income when services are rendered.
Hi everyone! I can’t believ Vegas is 2 weeks away!! I’m getting way excited to go and meet every one that’s going to be there! Any way, down to business here. There have been a few of you that have called me the last few weeks about problems you’d been having w/ the HB Schedule program, and it involved me sending a copy of you bakcup to the designer.
I”m happy to say that those problems have been fixed!! If you will open the HB Schedule, go to help, and check for updates, you’ll be able to get the most up to date version that has these problems fixed. Also, if you’re having a problem w/ old invoices coming up, and you know those customer’s are in good standing, it’s coming up b/c the invoice never got closed out. If when you go in to make a payment on an invoice, after you’re done w/ the invoice be sure to close it out as well.
If you’re unable to get the update through the HB Schedule program, call me, I can walk you through getting it another way.
How many people are still using the old system? I have a problem … I have closed out an invoice, because I we did the work and got paid. Now the customer is asking for a refund for 1/2 to the job. This NEVER happends. We can always fix a customer’s problem even if she is unrealistic with her request. But this time we just had to refund. I tried to Void the invoice, but it still shows up as income. How do I get rid of the invoice and put a new in for 1/2 the cost?
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