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  • #143332
    Shane Forrest
    Participant

    I’ve been biding apartments and a couple of places have asked me if I can fix water damage. I’ve told them no and I watch the door slam in my face.

    I was wondering what is the extent of water damage we can fix with the upholstery mate and wand and what is the standard procedure for cleaning the damaged carpet?

    If I were to clean damaged carpet how much would I charge?

    Last of all should I even try to clean it?

    Thanks everyone, any suggestions would be very helpful.

    Justin

    #147234
    paulbrr7
    Participant

    Hi Justin and Macy, Thus is gary from HB class, I had to chuckle when I saw your post, the same thing happened to me last week. The carpet store that i hooked up with sent me to a ladies house that had flooding in her basement so I called Cody for advice-he said charge $50.00 an hour and to use my judgement on whether or not to take the job. I turned it down.Then I found out the lady had special padding that doesn’t absorb water. Oh well live and learn-but I am not going to take any water damage calls again. Keep in touch and let me know how things are going.

    #147235
    Anonymous
    Inactive

    I mentioned this in past posts/threads. If you plan on doing water damage, GET CERTIFIED! There are a lot of risks when dealing with water damage. First, what kind of water was it? Sewage? Clean water? These both play a huge factor. How long has the water sat (i.e. has it been long enough that mold is growing)? Any carpet/pad that has come in contact with sewage should be automatically replaced, same if mold is growing. You will probably want to buy dehumidifiers, more fans and moisture meters (and our urine probe doesn’t qualify). Does the drywall, baseboards, tack strips, etc. need to be replaced and if so are you doing it or someone else? Some companies have the people to do the job from start to finish. We only do very small water jobs (see only part of a room, no more). Before you go gungho and commit to water damage, I would try a couple small ones first. GREAT money to be made, but at what price (see additional equipment expenses, training/certifications, insurance, 24 hr response time usually required…..like the 3am call???). If you are a 1 man show, I would be hesitant to do water damage if you are already busy with your current clientele unless you hire another body.

    Just my 2 cents….

    #147236
    Anonymous
    Inactive

    Listen to Dave, he knows of what he speaks.

    #147237
    Shane Forrest
    Participant

    Thanks Dave for the advice, thats exactly what I needed to hear. It just really sucks telling someone you can’t do something and seeing the job disappear before your eyes, but with what you were explainging it’s probably better in the long run. I want to be able to do it all so I don’t lose a job but it seems much more wise to know when to say no.

    Hey Gary. Things are going great, our first phone book ad came out last month and business is starting to pick up. How are things looking for you? If you want you can e-mail me at angel@heavensbestseattle.com and we can chat some more.

    Justin

    #147238
    pacheco
    Participant

    Dave is absolutely correct, except for one possibility to keep aneye out for. There are a few instances where carpet in glued to the floor and slight water leakage is chronic from certain bad rainfall events.

    My very best customer has a couple of basements that have this problem and it is not huge, their fans and dehumidifiers run and I am asked to remove as much water as possible with my Ninja. On occasion, in less than 30 minutes I have removed 20 gallons or more. I remove until it doesn’t squish when stepped on. And yes, I charge about 50/hr or so for that…real easy and they are grateful. Otherwise, they would be having to evaporate 20 gallons of water and that takes too long.

    This is an exception! I would reread Dave’s response again carefully. He is right for the vast majority of events.

    This has been discussed before and commented upon.

    #147239
    Anonymous
    Inactive

    Justin, I agree and hate passing up work/$$, but as the saying goes sometimes the juice aint worth the squeeze. The few times my business partner (my bro) and I ever got angry at each other on jobs was on a couple large flood calls that we took on early in our career. If you don’t know what you are doing, they are not fun (and even when you do know what you are doing they are not fun). Like I said, a lot of money to be made in floods, but be prepared to make a large investment of both time and money to do them properly. Dave Dilts is right that there are always exceptions and if you can find one like he did, jump on it. Gary, unless there is a new pad out there I haven’t seen, I’m guessing your customer’s water resistant pad was actually just a pad with an upper membrane barrier. This makes the pad act like the protectant kleenex we all have where moisture (like dog pee) doesn’t penetrate the pad. To continue with the kleenex example however, place 5 more untreated kleenex under the protected one. Then set them all on a table and pour a large glass of water on top of them all. Water (if the flood is large enough) will eventually get to the other tissues from around the edges or maybe through a seem where the pads connect, and once it’s there, it is a pain to get out because you pretty much can’t extract it through the membrane and it also won’t easily evaporate through that membrane. Hauling and disposing of 300 sq ft of heavy wet (stinky?) carpet pad is not fun.

    I am sure some operators have the equipment do to floods and can better tell you the approach you need to take if you want to tackle them. In our current situation we stay away. I can tell you from experience that relaying carpet from a flood without the proper tools (we just have a small knee kicker, not a power stretcher) will make words come out of your mouth that would make a sailor blush.

    #147240
    HB2003
    Participant

    I had the unfortunate opportunity to do extraction work on my own carpets. That took some serious hard work and time to complete. That made my mind up to stay away from those types of jobs in the future…

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