Ron/Mike;
I don’t want to spend more time on this topic (MX). The point is, keep an open mind and understand that stereotypes are normal, but, it is important to understand the difference. I firmly believe this is important on both a professional and personal level.
On a different note; Upholstery cleaning is always up during the summer. I give the techs a commission on selling upholstery, not previously on the schedule. It’s amazing, it only takes the guys an extra 1/2-1hr to clean a couch&L/S combo (reg. rate $170-190) if they are already at a customer’s house cleaning carpet. What a great business!