Home Forums Heavens Best Forum Misc stanley steamer on my block

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #143392
    paulbrr7
    Participant

    i woke up today looked out my window and saw stanley steamer cleaning a house on my block that my van is parked on day after day now if this is not a slap in the face i dont know what is wow is there any light at the end of the road around here im dealing with a tuff group in bay city i see 👿

    #147569
    Anonymous
    Inactive

    I had that happen once. It made me so mad after the van left I marched over and asked what the heck was going on. It never happened again on my block cause I went to everyones door and talked with them. But it does show that we can’t take our neighbors or customers for granted. If we all believe that since we are such nice guys and drive such nice vans and do such good work that people will never ever forget us, we are wrong. We need to market to our customers forever. Including neighbours

    #147570
    Anonymous
    Inactive

    Hey Gary I have had this happen to me as well. But you have to remember most of the people on your block have had there carpets cleaned for many years before you came around and some of them really like the carpet cleaner that they have been using. You would not want one of your customers to stop using you because a new carpet cleaner moved in up the street. Hope this helps!!!

    #147571
    Anonymous
    Inactive

    This happened to me but not SS. Come to find out they used the other guy because they couldn’t afford me. I then proceeded to ask her if any spots came back. She told me they did after 2 weeks. I’ve cleaned for her twice now. They are a young couple with a baby, so I’m sure they’re on a budget. Not everyone is willing to pay for our services so that doesn’t make me angry.

    #147572
    paulbrr7
    Participant

    good point guys never looked at it that way it was painful though thank u all !

    #147573
    HB2003
    Participant

    Gary,

    When I started 6 months ago, I typed up a letter and titled it “Preferred Customer.” I introduced myself on that letter and let everyone know that by being a resident of our neighborhood, they would receive a discount on their carpet cleaning (actually the discount was not much different that what I would later run in ads). Then I added some general info about HB (the intro letter) along with my bus card and went to each house in my neighborhood and passed them out.

    I have done three homes so far and each one was cake and the owners were very happy. I will be re-attacking the situation with the holidays approaching…

    Dan 8)

    #147574
    Anonymous
    Inactive

    Hey Gary,
    I thought it would be fun to jump on and give you a hard time.
    My question is: Why are you just getting out of bed at the same time that SS is already cleaning? Early bird gets the worm! Just razzen ya dude. Chin Up, I’ve cleaned over 500 homes in a town of less than 10,000 and it’s suprising how many new customers haven’t heard of me yet.

    #147575
    Anonymous
    Inactive

    Sutton

    Early bird gets the worm but second mouse gets the cheese.

    #147576
    Anonymous
    Inactive

    Dan

    Can you send me that letter?

    Thanks. I owe you.

    Vegas. Look me up. I’ll be in the penthouse

    HaHa

    #147577
    NJ05
    Participant

    I TRY TO AVOID CLEANING FOR “THE BLOCK” I FEEL AS THOUGH IT’S NOT GOOD BUSINESS…I TELL THEM TO CALL SS

    #147578
    pacheco
    Participant

    You might go to them and offer to clean a room for free and show them what was left behind…little trick I did once. Youmight be surprised to see what is left, especially if they have pets. You will have learned something and possibly gained a customer.

    Dave

    #147579
    NJ05
    Participant

    ALL PROCESSES LEAVE SOMTHING BEHIND…EVEN GOOD OL HB

    #147580
    pacheco
    Participant

    Yep…you’r right. But after SS and then us, very little will be left behind. And in any event you might get a new customer.

    #147581
    Anonymous
    Inactive

    👿 if i see this happening i walk over and remove them quickly,before damage is done.some times it gets ugly,on their end of course,that is ss”s end.i then introduce myself correctly. just kidding!

Viewing 14 posts - 1 through 14 (of 14 total)
  • You must be logged in to reply to this topic.