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Mike,
I know he is talking about extra and not 5 bucks to come clean one spot. I’m concerned that Ron is charging a base price to clean and then 50 to 100 per spot thereafter. None of my business anyways, that’s just expensive.
Mike
Mike, you are welcome! You are also correct in you’re assumption of my charges. As you are, I am also flexible w/ my charges. I can normally generate $100/hr extracting urine (minus product cost = $70/hr labor).
Ron, if your customers are willing to pay that, then by all means charge it. I know I don’t charge enough for urine, and need to start raising my price for it. I for one don’t like cleaning pet urine, but it is part of my job and will do it. Unfortunately, customers will not put as much effort into training their pets if you charge a low price for cleaning the urine every time fluffy lifts his leg. That said, I am not for gouging them, but believe you should charge what you feel is a fair price. I also never give a firm price over the phone when pet urine is involved. They may only see 3 spots on the floor, but the trained eye may see over 30 spots. Also, the 3 spots they see may be 3 spots that have been hit over 10 times each. Much different cleaning situation than 3 “1” time spots.
When I say spot I mean a pretty big spot or “area” say 1 sq ft. I guess it would fall into the plate size description Brian used. $5 is probably the cost of the PE alone as I really get the area soaked to ensure complete saturation. If there are more then 10 of these then I turn the job down.
That’s right Devlin. My customers see one to three or a couple or whatever. I usually see the one to three times 10. You guys just charge what you think you are worth. If you believe in your work, and I know all of you do, then by all means charge it up. Pet stains are tough. Some, unfortunately, are permanent. The customer will, on most occasions in my experience, have already put something on it thus setting the stain. The urine is the easiest part to remove, it’s the yellow that gets me. I have found our pet enzyme to work just fine, if not, then red dye remover. Your hard core efforts help justify the price.
Mike
Keep in mind that I am in one of the hottest areas of the country. During the 4-5 months of the year that we over here like to call HELL, people leave their dogs indoors thus greatly increasing the number of homes with urine in them. This has become such a huge inconvenience for me that I just flat out don’t want to do it and charge an arm for it, unless of course it is a repeat customer. Then my prices are reasonable.
That’s great bro. If it works for you that’s great. I should try it out because I hate those stubborn stains as well.
Mike Nowlin
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