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Do any operators out there make a substantial portion of their income from selling rakes, spotter bottles, and the such? If so, how do you approach the customer without coming across as the stereotypical overbearing salesman? I’ve been leaving my own version of the additional services sheet, but was wondering what some were doing to be a little more ‘aggressive’ with these additional sales. As of now I’ve simply been leaving the 8 and 32 oz bottles with customers based on their job’s dollar amounts. Thanks.
We don’t make much on additional sales of rakes or spotters. Spotters have become our give away. . . Small ones for jobs of $125 or less and larger ones for the $125 and over. We refill spotter for free when we go back or for $7.50 if we have to stop by. We don’t sell many rakes either. We do sell quite a few sets of sliders. The real money in added sales is in stain protector.
Thanks. I appreciate the input as it’s pretty much the route I think I’ll be taking also. I’ve been giving the small ones away to anyone under $150 and the large ones to anyone over that. Now, all I need to do is fine tune my fabric protection pitch. Later.
Dan,
You really don’t need a “pitch” for selling protector, simply include it in the price!!!!!!!!!!!
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