Home Forums Heavens Best Forum Misc Looking for feed back, called Cody on this one.

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  • #143448
    Anonymous
    Inactive

    Today I called Cody about sealing what I thought was 1000 sq ft of newly installed Ceramic tile, my question was — Is the grout treater we offer going to work on this job, and he explained to me that it would and how much I would need, he also told me that we should not treat freshly laid ceramic tile for at least 21 days after installation, so the cement would have time to cure.(correct me if Iam wrong Cody) So I went to the job site to explain to the contractor that I could not seal the ceramic tile for at least 3 weeks, well when I got there I noticed that it was vinly tile not ceramic. What to do? They were willig to pay me .50 cents per sq ft.

    I called my former comepetior, (he retired just after I started, like to think Heavens best had something to do with that) who turned out to be a great friend. He set me up with some stripper and sealer for the job and we did it following his instructions. Turned out pretty good.

    This was all a last minute job by the way, got the call at 1:00pm and scheduled the job for 5:00pm. Now that I have had time to think about it I beleive that our hard surface cleaner may have worked just as good.

    Any comments???

    #147989
    AR06
    Participant

    you can’t seal ceramic tile only the grout . The cure time of sealing grout is 72 hours.

    #147990
    FL18
    Participant

    Actually, ceramic tile can be sealed and finished as well. Cody was right. There are differences on sealer when it comes to sealing tile and grout. An all in one, tile and grout sealer, aka grout treater, acts as a base coat for the wax and shine. If the customer does not want the wax and shine, then don’t do it. Some sealers are spicifically made for the grout only, it is very detailed and will produce great results, but you will most likely lose the bid to competitor because of the extreme amount of time it takes to do this. In the case of grout treater, there is no problem putting this product on ceramic tile. Good luck.

    Mike Nowlin

    #147991
    AR06
    Participant

    Mike
    Where did you get your information that ceramic tile can be sealed ?
    I would find it helpful if you could send me where I can find this information. Mike what do you mean when you say wax and shine ceramic tile?

    #147992
    FL18
    Participant

    Wax and shine is the name of the product that Heaven’s Best offers which is also known as aka “wax or finish”. I received my information from months of research on several hundred products for tile and grout. There are many different types of products out there that offer a variety options depending on what you want to do to the tile and grout. For example, The saltillo tile, it can be clean and sealed. If the customer wants it to be shiny, then add a finish. Finishing the tile is just an added bonus. A sealer, when it comes to saltillo, will dry to a hard durable coating and protects tile from extreme scracthing (wether it be saltillo, ceramic, etc.). There are so many products out there today that give you a variety of choices for what u think is better for your customers and what will give you the ultimate results. Now, I must say again, you need to contact Jon or corporate when it comes to this because I had to get permission for some of the products I am using on the floor, so I perfer not to release the name of the company I am currently using but Jon does know because I told him the name of the company. I just want you to understand that you take a risk at hurting the Heaven’s Best name and your business when it comes to using someone else’s products, so do extensive reaserch on different types of flooring before going that next step. The products I use, I do not let the customer see. I have empty gallon jugs with neither heaven’s best label nor the other company label. Call Jon and see if he would agree to let me speak with you about these products, or if Jon reads this, then maybe he will respond. My concern is that neither you nor I violate our contracts and trust we have with our corporate office. Jon and Cody and staff at the Heaven’s Best corporate are part of our familys and we need to ask the Daddy of the family before we make a dumb decision and get spanked.

    Mike Nowlin

    #147993
    Anonymous
    Inactive

    Just an FYI, per OSHA or one of the those gov’t type entities, you have to have an MSDS sheet for all products in your van (even the can of WD40 or tire cleaner that may be in there) and all products must also be labeled. Would not recommend having unlabeled jugs in your van. If you don’t want customers to see them, hide them behind other products in your van. If you bring them into the house, just don’t put them into plain view (i.e. hide them behind pads, under a towel, etc.).

    #147994
    pacheco
    Participant

    Having been an OSHA inspector many moons ago, I just have to ask the question…why not label the jugs? and why not have an MSDS? I am not so sure of the household chemicals like WD-40…I never heard of anyone writing a citation for something like that.

    But why not label, so the user knows what is inside?

    #147995
    AR06
    Participant

    Mike
    I have been cleaning ,sealing and restoration of tile,grout & Natural stone for two years. I thought I could be some help with the Satillion tile but it seems you have it handled with all your research. I did contact John at corp to see if he advises sealing ceramic tile he agrees with me seal only the grout and wipe off the excess sealer from the ceramic tile.

    Good luck with T&G
    Rick Millard.

    #147996
    FL18
    Participant

    First of all, Devlin, I carry the products in the van labled and then pour them into unlabled bottles at the jobsite which, by the way, is not against any OSHA rules and Daveinpa, do you think I would use a product and jepardize my business without an MSDA sheet. You guys need to chill out on jumping the gun on things you don’t know about. I often see operators asking questions due to the fact that they are new or just starting and a lot of you guys talk to them like their stupid or something. I do appreciate the comments but at the same time I do have common sense. I guess a “re-wording” on my part was necessary in my previous comment. A can of WD40 or tire cleaner does not warrant an MSDS sheet. If an the momement arrived and an “Inspector” were to ask, then it is a matter of wording. Are you using the wd-40 on carpet or for a sqeaky door. And last, Mr. Millard, I will be more than happy to e-mail you the PSR (or label) of the product and you can see it for yourself. I am sitting on top of a ceramic floor that I SEALED and FINISHED myself. I plan on using Heaven’s Best products in the near future, but as I mentioned in another post I made. There are DIFFERENT products out there that have different types of sealers, finishes, etc. Look at Wal-mart, they have 50 different things that do one thing and some do the same. It’s SALTILLO, not saltillion. I don’t know everything but get tired of one operator/owner trying to tell or debunk another operator/owner trying to help. I am currently in contact with Jason, our computer guy and will post picks of these as soon as I can. Then you can see my sealed and finished ceramic tile.

    Mike 😕

    #147997
    Anonymous
    Inactive

    As I said, was just an FYI, not an attack. You mentioned you had empty jugs that you used and I just wanted to mention it as some new people may not know. Once again, not an attack, sorry if it appeared that way. Also, I was just mentioning as an FYI to all that MSDS sheets are needed if you have none Heavens Best products in your van. I was not inferring that you did not have these sheets. You do however have to have MSDS sheets for every product in your van, WD40 and any other product included. Yes this is being very picky and I don’t think you would get “hit” for such a product if you were ever inspected, but just throwing it out there that it is the LAW. We use the WD-40 on our quick connects on our extractors. If it moves and it shouldn’t, duct tape it. If it doesn’t move and it should, WD-40.

    Nice to see you doing so much research on tile/grout. Too many times people expect to be spoon fed info when it is out there for the taking if they spend the time to look it up. Keep it up.

    #147998
    FL18
    Participant

    I never accused you of “attacking me”. As I said, I should have reworded or thought about what I was saying before I said it. I just get a little “livid” when someone says “no, you can’t or shouldn’t do that”. I would not walk into a customer’s house and destroy their 2.50 psf tile floor and have to eat it. I do not have anthing against anyone. I don’t have all the answers, and you know that. You have given me some of those answers in the past. I do greatly appreciate it. But I stand behind what I said in the misc. section under my post “livid” which basically means angry. I get tired of people on here being the naysayers and it hurts me to turn into one, but someone has to defend those of us who are here for help, without biting the hand that feeds us. I do have to challange you the WD-40 issue (just kidding). I really don’t care. I do my maintenance daily and on weekends. I’ll have a smoke and feel better. Thanks for your past help and look forward to asking you for more. My research on tile and grout is to the benefit of myself and others out there who want products that give the maximum results. I do all this with corporate permission ofcourse. Have a good one.

    Mike Nowlin

    #147999
    pacheco
    Participant

    Mike,

    As I said earlier, why not label the bottles, even if they are in your possession on the jobsite..makes good sense, tht’s all. If one has any number of bottles on any jobsite, unlabelled, it is very easy to get them confused, that’s all. And that is an OSHA requirement. Also, when they are emptied of their contents, having known what was inside will make it easier to cleanup due to possible reactions.

    I merely stated what I thought was the obvious, sorry if you took it the wrong way. No negative thoughts were expressed or intended, only providing, what I thought, was helpful advice.

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