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Not sure if this is an old idea or not but I made up a real simple flyer that says “Heaven’s Best Carpet Cleaning” across the top and then has bullet listings of all the services I offer with a coupon at the bottom of the page offering ten percent off for any added service.
I do the walk thru with the customer and then right before I start the actual cleaning I hand the customer the flyer and explain to them that I just wanted to make them aware of all the services I offer and if they would like to order anything today I would give them 10 percent off the normal price.
I have tried this with 8 jobs so far and 3 of them added a service on the same day and one booked a job for next week so I am at 50% so far. I am going to make a nicer looking one with the logo and test it with 5% off vs 10% and see how much the results change. I want to test and see if the customer is adding on because of the discount or were just not aware we offered the other services.
Anyone else doing this already?. What were the results?.
Great Idea others have similar stuff they hand to the clients 50% that is a preety good ROI
Looking forward to meeting you at the seminar
Pat
Thanks Pat, I am looking forward to meeting everyone also.
i use this on my jobs.it works.they even have the sign off at bottom of paper.only downside is when they add on furniture it will put you behind when on tight schedule.we ask all costomers on phone if they need both carpet and furniture cleaned .when you get there though and give them the sheet be prepared.good extra money.
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