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  • #143588
    Anonymous
    Inactive

    Just wanted to say thanks again for offering the Leather and Repair/Dye classes at the conference. I took the Leather Class, and the knowledge gained from that was great. I took a phone call from a potential customer that was looking to purchase an old suede leather couch (from the 70’s). He sent me a photo of the couch and I was able to educate/advise him on the cleaning problems and expected results. He said I knew far more than anyone else he’s talked to about this and was extremely appreciative. I recommended reupholstering the furniture as he is a (self described) neat freak and probably wouldn’t have been happy with any cleaning results, but we will be cleaning other things for him in the future.

    Thanks again Cody (and Lonnie McDonald) for giving us the opportunities to expand our knowledge with hands on training at the conference.

    #148903
    FL18
    Participant

    Your honest gained you a customer as well, wether it is him or someone he tells about his experience with you.

    Great job,

    Mike

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