Last year I purchased a new desk top and lap top. I have never had issues with HP or MS Windows operating systems with the exception of a few with Vista. However, I have got to say MS has truly screwed their customer base by rolling out Windows 8. Everything you have ever known about windows no longer exists. Windows 8 is completely foreign and difficult to use. I have not even unpacked the desk top. I tried to use the lap top and out of frustration I packed it away. I am looking to change the operating systems on both back to XP, if that is even possible.