- This topic has 33 replies, 15 voices, and was last updated 13 years, 7 months ago by
.
-
Posts
-
We should start listing commercial account info on here for business’s that have operations in various cities so we can all grow the commercial side of the business.
Some of the locations I have heard we service are:
1. Best Western
2. Super Eight
3. Fred MeyersPlease add to the list and also post any pricing/contact info you may have.
Furniture Row 1800.00 per quarter.
Update: Yr 210. Corporate office forced each store to buy an extractor machine and do it themselves.
Edward Jones – corporate office will pay $XXX.XX per year for carpet cleaning. Easy sell!!!!!!!!!
February is a typical slow month for me and many others. I began the month by falling into an attitude slump and was going to let the month slip by. Something told me to get off my rear and get to work. So, on the 15th of this month, I scanned my data-base and started making phone calls and visits to my commercial accounts. Within less than a week, I landed an additional $4350 in sales for the month. I was honest and explained how we were slower than normal for the month and that I would like to offer them a nice discount if they scheduled in Feb. Over 50% of my calls were a success. I also landed another $1700 new commercial job just by asking a customer where she worked and telling her we also clean for businesses. She passed on a great refferal to her boss and the money is now in my pocket. It is very easy to feel sorry for yourself or to blame the weather or the economy but the work is out there if you want it. How bad do you want it? Well, I’ve gotta get off this computer and go make some sales calls! Good luck to all!
P.S. If they want to wait till spring to have the carpets cleaned, remind them that you also clean office chairs. The winter slop does not effect chairs!!!!
We service/
Heritage Oaks Bank.
Embassy Suites.
Edward Jones.
Palm Theatre.
Wilshire Corp/ Non Profit.
ATT Cell Phone Stores.
Verizon Cell Phone Stores.
Blakslee & Blakslee.
SLIME International. The green stuff you put in your tires if you have a flat.
Charles Schwab Offices.
If any of you have any of these companies in your areas let me know, and I will talk to the supervisers and see if we can have them contact that local office for you.
Hope this helps.
**Good Job Brian Sutton. That is the way to do it. If every Heavens Best franchise would take your advice and run with it we would all have a great Feb. Thanks for the info, you inspired me to make some calls and Ive already scheduled over $1600.00 worth of work in the last 30 Minutes.
I have a ATT store in my city any help to get into there for cleaning would help
Thank you
Cody Graf
(920) 467-3239
Sheboygan, Wisconsin
Please Help,
guys I need a help in here. I’m having a little problem to get a good commercial accounts (I mean, I do have a couple commercial accounts, but in business since 2008, couple is not enough 🙁 ). I’m just trying to find out what I’m doing wrong.
My question is, if you guys go to get a new commercial account and manager/supervisor is not available, do you leave any flyer/information with a secretary/front desk or no?thank you
Adrian
Absolutely! This gets your foot in the door, if you will. Always leave some literature about the company even though the person may not be a decision maker you never know what influence he/she may have. Additonally, this person is a potential Heaven’s Best customer as well. While you are speaking with the receptionist always make sure you get the names of the decision makers and their contact information. This allows you to make the all important follow up call(s) and/or follow up email(s). It has been my experience the decision makers are rarely available the first time. Don’t get discouraged!! A positive attitude and due diligence are required and both will pay their dividends!! Good luck!
Many will tell you they have a carpet cleaner. “Are you thrilled with them? Okay, not a problem. Could you put me second on the list and call me when you need a back up?” This line has got me most of the property management complexes I still have today. It just takes time and an occasional check back. “What does your current carpet cleaner charge you?” This question helps to know if you really want the job. Example, if the current cleaner charges 10 cents a sqft you may want to run if you charge 25 cents a sqft. The .10 a sqft guy won’t be around much longer, and you won’t want the “cheap cleaner” clean-up. Good questions always help. Staying positive makes a gigantic difference. Remember you want the ones who want value at a fair price, not the ones who want the cheapest price.
thank you guys.
After I was not able to speak with manager or supervisor I always left flyer with a secretary/receptionist and gave her brief information about Heaven’s Best but, I don’t know if it works because never got any phone calls from that business.
Are you guys using own flyers or you using brochures from Heaven’s Best?
I’m working with Best Western right now, so hopefully I’ll get some luck :). Thats right, we just need to stay positive.I live about 30 miles from Chicago in mid to high income family neighborhood, I have tons of businesses around here but also tons of competition.
thank you
Adrian
A follow up phone call the next day or two is always a good idea. Just because they don’t call you doesn’t mean no. They are busy people and any personal contact is always best. You may get an “I’m not interested”, but you may get a job too. Either way, at least you’ll know.
thanks Brian F
As I mentioned earlier I’m working on Best Western hotel. About a week ago I went to Best Western hotel and talked to a Assistant General Manager (AGM) and explain to her about Heaven’s Best carpet cleaning. She liked it, she showed me one room how big it is and asked me for a price. I gave her very reasonable price and she liked my price as well, but she said that she has to talk to General Manager and see what she’ll say. After couple of days I called AGM back and asked her if they made any decision on carpet cleaning. She tolled me that, they are a little busy right now with other stuff, but she will call me back within a week or so.
My question is. In case if they will not call me by end of this week, should I call them again?thanks
Adrian
you could do the old “I was in the nieghborhood and thought I’d stop in” line and stop in. Face to face is never a bad thing
Adrian,
It is so easy for them to get rid of you on the phone. I would always go in and talk to them face to face. I like the “I was in the neighborhood” idea. At that time you can drop off some more information about your business, such as a letter of recommendation from another business or a before and after picture. You could ask to be able to do a free demo for them. You want to be persistent, but not obnoxious. You need to show and tell them how you can solve some of their problems. The free demo can help do this. Have you left them any brochures about your company?Tyson Beesely, our operator in Rexburg, just finished doing the Springhill Suites by Marriott. They loved what he did for them. They have emailed before and after pictures of the tile and grout to the big bosses.
Remember, Promotion, Promotion, Promotion. Give your customers a reason to use you. You need to know why you are better than the competition and then you need to tell everyone, with conviction!
- You must be logged in to reply to this topic.