Home › Forums › Heavens Best Forum › Additional Services › Carpet Protector – What’s it best for?
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August 1, 2011 at 4:52 am #152241Linda OrrKeymaster
One more thing. I did an experiment with the fabric protector after I had a bad incident with it. I used the fabric protector on a high end home. 24 hours later they spilled wine on the carpet. When they called I thought it would be know problem because of the fabric protector. However, I tried everything and the stain would not come out. I reimbursed the cost of the fabric protector then went home and tried applying protector in different amounts to several different pieces of carpet. After letting it set (over 24 hours) i poured wine on each piece of carpet. The one I applied the amount I usually apply didn’t work at all. of the 5 pieces of carpet the 5th one that I comletely saturated is the only one that worked like I had always expected it to work. Now I am very careful to apply protector very well and also let the customer know it is not a miracle product. However I do tell them it is a very good product and works better than anything else out there.
August 1, 2011 at 11:50 pm #152242AnonymousInactive#1 the fabric protector takes time to “cure”
#2 we need to make sure expectations are properly set
when the shopping cart smashes into your BMW wax does nothing. it stiil scratches and/or dents the door. = Red Wine, hot coffee or tea, etc
When a bird drops his daily business on the hood, the wax helps it to wash off easily. = things that are easily removed.YMMV
August 2, 2011 at 2:16 am #152243KY13ParticipantSurprised to hear you didnt have any success with the red wine. I usually have about a 95% success rate getting it out using our red dye remover.
August 4, 2011 at 2:21 pm #152244VA31ParticipantHow long does it take to cure?
August 4, 2011 at 3:54 pm #152245AnonymousInactiveI usually tell people it is like paint in that it will be dry in about an hour but can take up to around 12 hrs to cure (can’t remember if that is an official number or not). During that time, I recommend that they try not to spill anything on it, and don’t vacuum it (which you think wouldn’t be an issue but I like to cover my bases).
August 7, 2011 at 12:25 pm #152246AnonymousInactiveI believe the cure time is 4 hrs. I’m rarely wrong! 😆
August 7, 2011 at 12:40 pm #152247AnonymousInactiveIf I remember correctly, the rate of stain protector application should be 1 quart to 600 sqft of carpet. I tend to apply it heavier where stains are more likely to happen and lighter in low use areas. It is very important to shake the stain protector and all products before using. The stains that seem to penetrate our protector are hot beverages and high acid spills such as vomit, wine, OJ, ect. Dennis is correct, it is not bullet proof.
August 8, 2011 at 10:06 pm #152248hbottumwaParticipantProtector works well for those stubborn wicking spots, creating a barrier that prevents the wicking.
August 29, 2011 at 4:24 am #152249Linda OrrKeymasterI remember the time being 5 hours.
August 29, 2011 at 4:25 am #152250Linda OrrKeymasterHow long do you tell your customers the protection will last?
September 2, 2011 at 4:16 am #152251schubertParticipantour protector is a good product , and a great money maker. however it does not have an acid dye resistor in its composition.
September 24, 2011 at 9:10 pm #152252Linda OrrKeymasterBut how long does is it good for. One year? More? Will it last through my next cleaning or do they need to have it reapplied each time?
September 26, 2011 at 1:14 am #152253AnonymousInactiveI usually reapply at each cleaning. I tell my customers it is an inexpensive insurance to help keep their carpets as clean and stainfree as possible. Occasionally someone chooses not to apply this time but will the next time if pricing is an issue. I will discount the protector pricing 2-3 cents if the job is large enough and this will usually sway them to have it applied.
October 28, 2011 at 2:59 pm #152254Linda OrrKeymasterR U saying you only charge .02 – .03 per square foot? I usually show a discount from .16 to .12 or .10 and say it is a package deal. This has been successful. I have started apply much more than I sued to. I also inform the customer that it is not a miracle product but is a very good product. I tell them some of the things that can get through it.
October 28, 2011 at 6:26 pm #152255AnonymousInactiveAs I indicated I will discount the protector 2 or 3 cents per sf. Regular price= 13 cents discounted price = 10 cents
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