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Service Monster recently posted an article they got from Cleanfax on “Myths and Realities about Low Moisture Carpet Care.” Here is the link:
http://www.cleanfax.com/articles/105312-us-products-release-917Unfortunately, some in the industry still like to throw out some generalized pieces of misinformation without telling the whole story… I guess I just take exception to the following key point from their list… 8) :
“Myth: The big problem with low moisture carpet cleaning is the frequency of rapid resoiling.
This can be true, but it depends on what method is used. Chemical residue left in carpets after shampoo or bonnet cleaning can cause rapid resoiling; this is typically not an issue when using carpet extraction.”Good Day…
Nothing frustrates me more than ignorance!! “Chemical residue left in carpets after shampoo or bonnet cleaning can cause rapid resoiling; this is typically not an issue when using carpet extraction.” Yea, whatever! Such fools!!!
This is part of what I wrote to Service monster. …Personally I didn’t care for your article in Cleanfax, stating “Chemical residue left in carpets after shampoo or bonnet cleaning can cause rapid resoiling; this is typically not an issue when using carpet extraction.” Some do and some do not. I’ve been in the cleaning business for almost 32 years and cleaned with a variety of methods. Factually, H2O is a chemical and “carpet extraction” leaves a lot of it. Heaven’s Best is a low moisture cleaning process (using bonnets) that leaves no dirt attracting residues. I feel I’m writing for most Heaven’s Best owners and operators in saying this article is flawed and didn’t score any points. Please cancel my service immediately. A public retraction would slow the cancellation of other Heaven’s Best owner/operators. Either way, it’s your business, Gordon Kohler
I feel a public retraction from you would warrant a retraction of my cancellation.Not included. To a steam cleaner: “How do you remove so much dirt and leave so much water?
Within 30 minutes of sending the above email, I received a call from the service monster owner. He immediately had gone to the Cleanfax page, and this is what he said “US Products wrote this article. We (service monster) have a display ad next to it. We would never ever write such a thing.” I told him I would make a post here and apologized for directing to him my equally harsh counter judgement. So, there you have it. Gordon
Ha, interesting Gordon. Service Monster actually sent the link out to that article in one of their weekly newsletters. I guess they don’t thoroughly scrutinize what they are sending out.
Well, fessing up or not, I don’t think you’ll see anything like that from Service Monster in the future. Was it a link to the article or the page that the ad was on?
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