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I am curious to know how many of you (since Las Vegas) are doing carpet repair now? Has it been successful? Are you needing more instruction? Are you seeing an increase in business because you now offer these services?
I think the info Greg Miller shared was very valuable, however, our jobs are mainly residential and we do not generate enough carpet repair jobs to become experts in this area. We continue to subcontract repair (patch, stretching, dying, etc.) to our local carpet store. They have techs that specialize in this type of work and do it all the time.
Laura I was just wondering how much referrals you get back from your local carpet company. I might be wrong but I imagine that you more than make up the difference in jobs you sub out. I do all most all of my repairs myself but every once in a while I send out a job. I do this because they send me a lot of work themselves. Its great to net work with other industries.
We just referred a five room stretching job and the cost was $600…My son worked with him and got paid ok, but I have to admit, I would have liked to add that on to my bill for the house cleaning instead.
It takes time to learn stretching and repair work…repairs cost $150/hr, and coming to a job for a small patch job is $150….
We would like to have more experience B4 doing for real.
Our thoughts.
Dave
Greg,
The carpet store we send the repair jobs to, sends us between 4-6/jobs monthly. They have two locations and the owner even owns a carpet cleaning company. They send us the referrals for the areas they are not interested in.
Laura that sounds like a great relationship. Dave I have seen and been to classes that teach repairs and stretching. It was at a local carpet supply company that offered IICRC classes. I will worn you that you have to have some thick skin during the classes. Most of the instructors and guys are not to keen to our method of cleaning. I think that it has something to do with us not always spending a ton of money on repairs on our equipment. Anyway the classes are a very in depth hands on class that covers all types of repairs. I looked up the next class in PA and it is on 8/9/07 at Pemberton’s #1800-342-2297 .
I just has one of our apartment complexes, with 150 apartments, ask if we do this. I didn’t say no, I just said it’s coming soon. We got it, as soon as I learn.
Mike
@Mike Nowlin wrote:
I just has one of our apartment complexes, with 150 apartments, ask if we do this. I didn’t say no, I just said it’s coming soon. We got it, as soon as I learn.
Mike
Mike, I had the exact same thing happen to me yesterday- 167 unit complex. They would prefer I do it because they like me, so the business is mine as soon as I learn. There is a local guy I refer all my repairs to that has offered to teach me for the purpose of commercial work he would rather not do.
I will probably learn from a local guy as well. He’s a buddy of mine that used to work for a carpet company. He said we could make some good chunk of change. Sounds great bro. When you start, let me know and we can compare notes. God Bless.
Thanks Greg,
My son and wife are going to the class and I am having him take the IICRC exam for certification. This will make our numbers go north for sure…
Thanks again.
DaveBTW-I asked if my wife could just audit the class for free and they said no problem and will even provide lunch for her…
I’m glad to see some of you taking advantage of the training you received. Carpet repair is not that difficult and there is a lot of money to be made in it. Also if you’re looking to expand into commercial work(apartments and rentals)it’s a must. If anyone has more questions or need help on a repair, feel free to call me direct at (888)-313-3533
Just heard from wife in Pittsburgh area class for repair….she says it is awesome…learning a lot and is sold! Son will take IICRC test.
Dave how are the repairs going since the training. I hope all is well and if you ever have any questions don’t hesitate to ask.
Greg Miller
Greg,
We just sent out nearly 1,000 postcards to all of our active customers announcing the repair services offered. The cards just hit them yesterday and today… don’t really expect a lot from them, but we are going to continue our postcard campaign indefinitely…
The postcard had a photo from Hubble on the front with ANOTHER OF HEAVEN’S BEST in gold lettering across the top and it was of a Spiral Galaxy…Hard to look at and then pitch in the trash. Four color, both sides, with the announcement of additional services on the reverse. Ordered 1500 to give away to future customers or neighbors or referrals, etc.
We will see how it goes.
Thanks Greg and Ammon for the little nudge, I now have to get trained.
Dave Dilts
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