Home Forums Heavens Best Forum General Business Appointment setting/Answering services-new

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  • #144878
    HB2003
    Participant

    Has anyone been using any type of answering service recently? If so, any feedback on the pros/cons, costs, etc? Would anyone have an interest in using a service like this?

    #155927
    hbottumwa
    Participant

    I’m not currently using or ever used an answering service.To me the biggest challenge would be, how many pages of info would I have to give them or would I want to have their phone # to call them back to answer their questions. How comfortable would I be letting someone set my schedule? Concerns… travel time, time on each job, etc. Now, if the corporate office had a call center, with properly trained people answering questions and viewed computer generated travel time etc. I would be more inclined. Cost? Can’t help you there.

    Customers setting their own appointments on line? I feel I would have medical problems. Concerns, same as above. Also, I couldn’t have an open day and say, “I think I could fit you in around 2pm. Does that work for you?” In this scenario, I could work on a couple of things in my wife’s “Honey Do Novel”, do my monthly report, and have lunch at school with my kids or Grand kids and still meet my weekly totals!

    I don’t mean to be critical. I just feel these are legitimate responses to your questions. I wish I had better answers.

    #155928
    HB2003
    Participant

    Great responses Gordon, I pretty feel the same way from what little experience I have had…Thanks

    #155929
    Anonymous
    Inactive

    The only thing I’ve thought about is hiring some one. Eventually. And then having them ride out on the van every once in a while so they see how it all works, etc. But just a thought in passing.

    #155930
    hbottumwa
    Participant

    Where you are Michael, there is a lot of “stay at home mom’s” that could do just that. If he could clean for you part time that would be even better!

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