@reubenrock wrote:
I log in about once a month and try to respond and be helpful, but it does seem to be a lot of the same people on here. I’m a member of a few very active Facebook groups for carpet cleaners. I wonder if a Heaven’s Best franchisee-only group on Facebook would get more activity than an old school forum…
I think this is ABSOLUTELY an AWESOME IDEA! We briefly talked to John about having a way to bring the operators together for feedback. There are some things that are not working for us but maybe another operator has something they do better. This (Forum) is DEFINITELY the OLD SCHOOL way of doing it. I think a HB Corporate Page for Operators Only would be AWESOME! I can see that there may need to be a full time employee needing assigned to the task. I have seen it work for some companies. There usually seems to be one or two disgruntled franchisees that my put their two sense in though. That could be handled through admin overseeing posts though (which is why I would suggest a full time FB manager). We need some NEW SCHOOL ways to do stuff as it is a different time and age… not the 80s and 90s anymore 😀