American Express can do better!

I called AmEx to cancel my account with them today. I was fed up with paying $4.50 a month for a statement and $5 a month service fee. Even more upsetting was how much they were taking from each transaction. I called and said I want to cancel because my company is no longer going to accept AmEx. The operator told me about a program called “micro-pricing”. They waved the monthly fees and statement charges permanently (she even credited me back two months worth of charges) and told me they would only charge me 1% of a transaction from now on. I guess they want to keep what little business I do with them going. I would encourage everyone accepting AmEx to call in and do the same.