The Namco steam iron has been replaced with a metal fitting that will fit onto the base of most irons that you buy in the store. Seems like a better fix. I have the namco and it has been ok, but I can see myself replacing it within a few months. As for the iron and towel method, I would use a towel that is wet, so that more steam is created. Also, use the lowest setting. Too much heat will singe it, especially olefin carpet. Hope this helps.