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after the seminar I have been getting a lot of calls from s.m. I would like to know how many people use them and how does it work. are you getting lot of jobs ❓
Service magic got me about 20 jobs last year. Not a ton, but it’s a very cheap source of advertising.
I signed up when I got back from Vegas and got 2 jobs my first week and 1 job the next week. I booked all 3 that I got sent to me so 100% so far 😀
I use them. Did not get alot last year. This year I have been contacted 1-2 times a week and have closed the deal on about 80% of them. It has been a cheap way to get some extra business…
Service Magic is a web site that consumers can get referrals to service industry businesses. When they are contacted they send out up to three leads (one to you and 2 to competitors) for $12/lead. It costs $49.95 to sign up with a deal for Heaven’s Best. Normally it is $99.99. Check out their website.
I will do so, thank you all. Good info is being passed around here and new faces poping up. That is great.
Mike
$49.99 a month for Heavens Best???????? I just signed up and it cost me $99.99. I wonder if I can get a refund?
Rich, I’m sure you can get a refund. Play hardball, if they refuse, ask them how many HB customers they are willing to lose. Family sticks together. I’ve got your back!
We arent having a good time with Service Magic. They insisted on the $99 to sign up so we paid. Since then we have gotten about 15 calls from them. Each time we get a call we press the 1 to connect. Each time the customers’ phone is busy. We leave a voicemail, send an email, and keep trying.
Eventually we reach them and they say “Oh someone beat you to it. We already booked with the first person to call.”
They dont want to hear our prices, system plan, anything. It is just “sorry too slow”. Even though we pressed the one to connect.
I dont know how the competitor keeps getting there before us or why the customer isnt interested in evaluating all of their choices, but it doesnt seem to be working well for us.
I tried to voice my concerns with our SM rep and he said “We dont guarantee these leads and we cant make the consumer use the service to their highest advantage.”
In the meantime, we have spent $156 on people who wouldnt even look at our profile or listen to our speal.
I think we will be investing our advertising funds elsewhere.
wendy
Wendy,
This is the exact same thing that happened to us. I don’t recommend SM.
I learned my SM lesson several years ago…cost me the $99 and then a few calls and one customer. They have an internal arbiter to settle disputes…they won, and I lost a whole $12…I told them, at the time something like “please remove me from your list”. They did, reluctantly.
In our rural area, there are not many calls from them in any event and to me it is not worth the time, money and mental frustrations to deal with them. In a more sophisticated metropolitan area, I think SM may be more useful…
Those that are using them successfully…great!!!!!!! I heard the testimonies at LV and thought that maybe my experience was just due to me and my area or my attitude…could be. I just choose not to compete with any competitors in the SM marketplace for any jobs….and then pay for the privilege.
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