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When I clean dense carpet, the tops of the carpet seem to get damaged. After closer inspection it looks as though the tops are shredding. How are you guys cleaning very dense carpet without this happening?
Guess I’ll ask the obvious question. Are you getting the carpet wet enough to avoid too much friction that may fray the ends of the carpet? Besides that, don’t think we’ve come across this but I’ll keep a better eye out for it just in case.
I’m pretty sure I’m getting it wet enough. I spray down the carpet pretty well no matter what the type.
Extraction? So I’m supposed to turn my operation into a HWE for dense carpets?
I have noticed on some of the dense carpet that after vac/buf/rake that some of the traffic areas seem to show a bit more. Also that a fairly deep stain does need to be extacted to prevent wicking (I warn the customer that that particular area will take longer to dry because of the density). However, I don’t plan on buying a truck mount for dense carpets.
You don’t need a truck mount to do extraction. They have some great portables out there. I believe in some cases you need to extract then buff if you want to give your customers an honest and complete cleaning. It is also my belief that in certain cases it is faster and less labor intensive to extract. I know what you are thinking we are’nt soak and sucks but you can get those customers if you want . Here is another thought, 1 unit compared to 3 or 4…. what I mean by that is you extract you have that unit instead of a Vacuum then sprayer then buffer then rake. I have a customer who wanted extraction instead of our normal MO and it took me 1 hr less time for the same amount…she was happy as a pig in….well you the rest……..wow i have writers cramp now….
I agree with Gary. There are times where extracting is needed (and more cost effective) in my opinion. When we come across HEAVILY soiled areas, we usually vacuum, extract, and then bonnet. Saves time, saves pads/laundry, and many times does a better job. We used this process 4 times last week as each of the jobs had 1-2 rooms that were DIRTY. We only did this process on the heavily soiled rooms, and buffed the rest. With a 2 man crew you can have one person buffing the lightly soiled areas while the other extracts the heavy areas (works very well when one is upstairs and the other downstairs).
Which extraction machine do you recommend Dave?
We use the Ninja that Cody sells and it does the job for us. We also have a Pro-Chem extractor that the previous HB owner we bought out had. It is larger than the Ninja and puts out hotter solution if you are really having to spray a lot of solution. The Ninja cannot keep up at times heat-wise if you are spraying a lot and not giving a little lag time to heat the solution. Suction on both is good and equivalent. The Pro-Chem is also larger size wise and in the amount of solution and waste it can hold (which is both good and bad). We have switched back on forth on which we carry in our van, and the Ninja is our choice.
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