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  • #142921
    Dan Child
    Participant

    We have set up an estimate request page for customers to place a estimate request online. When you recive the request from the customer it will look like this:

    First Name: Cindy
    Last Name: Davis
    Company:


    Address 1: 109 Richeson Drive
    Address 2:
    City: Lynchburg
    State: Va
    Zip: 24501
    Phone:(434)385-1483
    Email Address: mommy2blake@msn.com
    Number of Rooms: 01
    Cleaning Surface Type(s): Carpet
    Comments: room has a few heavy stains…

    Now the e-mail with the request will be sent from EstimateRequest@HeavensBest.com, if you hit reply it will be sent back to me (tyler). To reply to the customer, you need to look in the e-mail field of the information thay was sent. In this example we see:

    Email Address: mommy2blake@msn.com

    So, to reply to this request, i would hit the reply button on my e-mail program, and put the e-mail mommy2blake@msn.com in the e-mail address line. This way it will get to the person who requested it. If no e-mail is provided, then you will need to call ther person on the phone.

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